What personal information do we collect?
You may give us personal information about yourself, such as your name, address, email address, credit card details and telephone numbers, when, for example, you become a Registered User. If you do not give this information, we may not be able to provide goods or services to you.
When you visit our website we may collect more personal information, such as the address of your Internet service provider, the name of the web page directing you, and your clicks and activity on our site.
How do we use the personal information?
We may use your personal information to process your transactions, to administer your account, to conduct credit and other checks, for our own internal purposes (such as risk management, staff training and billing), to help us to develop our website to be more available and user friendly to our customers, and for any other use which you may authorise.
In addition, we may use your personal information to promote and market our products and services. However, we will not do this by email (except as part of an email which facilitates, completes or confirms a transaction with you) unless we have your express, inferred or deemed consent to do so. These emails will always include an “unsubscribe” facility (for further details on how to unsubscribe see below).
Will we disclose your personal information to others?
We do not sell, trade or rent your personal information to others. However, we do use other companies and individuals to perform services on our behalf, such as delivering packages, sending mail and processing payments. They will have access to your personal information needed to perform these services, but we will not authorise them to use your personal information for other purposes.
In addition, we may provide statistics with personal identifiers removed about our customers, sales, traffic patterns and related site functions to reputable third parties. We do not consider such aggregated and anonymised information to be personal information and its use is not subject to this policy.
We may also disclose your personal information where such disclosure is required by law.
Credit card security
We do not capture or store any credit card information as we do not handle credit card information directly. All information is captured by ANZ Bank who act as a third party on our behalf. Your online credit card transactions are transmitted through a secure server using Secure Socket Layering (SSL), encryption technology. You can detect this by looking at the URL address ‘https’, the ‘s’ indicates that you are in a secure area employing SSL. Your browser may also give you a pop-up message that you are about to enter a secure area.